Patient Journey Mapping Course FREE!!

Design in Healthcare: Using Patient Journey Mapping is an online course offered by Delft University of Technology, which teaches healthcare professionals the valuable method of patient journey mapping. By gaining a deeper understanding of the patient journey and identifying opportunities for improvement, participants can enhance patient experience and design innovative healthcare products and services that meet patients' needs.

The course provides a practical focus on creating detailed patient journey maps, using tools such as patient interviews, surveys, data analytics, and visualization. 







  • The Design in Healthcare: Using Patient Journey Mapping course teaches the method of patient journey mapping for designing innovative healthcare products and services.
  • The course focuses on gaining a deep understanding of the patient journey and identifying opportunities for improvement to enhance patient experience.
  • Participants learn how to create detailed patient journey maps using tools such as patient interviews, surveys, data analytics, and visualization.
  • The course emphasizes empathy and collaboration in the design process, encouraging participants to work closely with patients, caregivers, and other stakeholders to create solutions that meet their needs.
  • By the end of the course, participants will have the skills and knowledge to design effective solutions for patients across all stages of care.
  • The course is a valuable resource for healthcare professionals interested in shaping the future of healthcare delivery to make it more effective, efficient, and patient-centered.

Register for Free: https://www.edx.org/course/design-in-healthcare-using-patient-journey-mapping




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